Aftermath
Support
Need help with Aftermath? We're here. Browse the FAQ below or reach out directly. We aim to respond within 1 business day.
Contact Us
Email us with any question, bug report, or feedback. A real human responds.
support@aftermathvault.comFor privacy or legal requests, please mention the topic in your subject line.
FAQ
Common questions
What is Aftermath?
Aftermath is a home inventory and insurance coverage app. You photograph your valuables, upload your insurance policy, and see exactly how much of your belongings would be covered if you had to file a claim. It's built for renters, homeowners, and anyone who wants peace of mind that they're ready for the unexpected.
How do I add an item to my vault?
Tap the plus button on the Dashboard or Vault tab. Photograph the item, and the AI scan will pre-fill its name, brand, model, and a rough value. You can edit anything before saving, or skip the AI flow entirely and enter values manually.
How do I upload my insurance policy?
On the Policy tab, tap Upload Policy and pick a PDF of your declarations page. Aftermath reads the coverage limits, deductibles, and per-category sub-limits and shows your coverage health at a glance.
How do I cancel Aftermath Pro?
If you subscribed through the iOS app, open the iOS Settings app, tap your name at the top, then Subscriptions, then Aftermath. From there you can cancel or change your plan. If you subscribed through the website, you can cancel from the Subscription page in your account. Canceling stops future renewals; you keep Pro access through the end of your current billing period.
How do I delete my account?
Open the app, go to Profile, scroll to the bottom, and tap Delete Account. Your vault items, photos, and policy documents are permanently removed from active systems within 30 days. You'll receive an email confirmation.
Is my data secure?
Yes. Vault photos and policy PDFs are stored in private, encrypted Supabase buckets. Every record is protected by row-level security so only your authenticated session can access it. We never sell, share, or monetize your personal data. Read the full Privacy Policy for more.
I forgot my password.
On the sign-in screen, tap Forgot password? and we'll email you a reset link. If the email doesn't arrive within a few minutes, check your spam folder or contact us.
Can I export my vault data?
Yes. Go to Profile and tap Download My Data. You'll receive a JSON export of your full vault, including item details, categories, photos metadata, and policy information.
The AI scan suggested the wrong item. What do I do?
The AI does its best from a single photo, but accuracy improves with good lighting, a clean background, and any visible brand or model markings. You can always edit the suggested name, brand, model, and value before saving. If you spot a pattern of misidentifications, please email us so we can improve the model.
I'm having a technical issue or found a bug.
Email support@aftermathvault.com with a short description of what happened, your iOS version, and a screenshot if possible. We respond within 1 business day.
How do I update my insurance policy if I switch carriers?
On the Policy tab, tap your current policy and choose Replace Policy. Upload the new PDF and Aftermath will re-parse the coverage details. Your vault items and historical data stay intact.
Will Aftermath file a claim for me?
No. Aftermath is a documentation and organization tool. We help you prepare a complete, well-organized record of your belongings and coverage so you can file faster with your insurance carrier. We don't file claims, give legal or financial advice, or guarantee any specific claim outcome.
Still need help?
Send a note to support@aftermathvault.com with a short description of what happened, a screenshot if possible, and your iOS version. We'll get back to you within 1 business day.